Newburgh Floor Covering

Welcome to the FAQ section

Of Newburgh Floor Covering, where we aim to answer all of your flooring and carpeting queries. We pride ourselves on providing top-quality installation and exceptional customer service to the residents of Newburgh, IN. If you have more questions after reading through our FAQs, please feel free to get in touch with us.

  • What is Newburgh Floor Covering?

    Newburgh Floor Covering is a local business in Newburgh, IN, specializing in the sales and quality installation of various flooring options. Our services include Luxury Vinyl Plank (LVP), Luxury Vinyl Tile (LVT), Hardwood Flooring, Residential and Commercial Carpet, and Ceramic Tile.


  • Do I need to make an appointment to visit your store?

    Yes, we operate by appointment to give you our undivided attention and provide the best service possible. Please contact us to schedule a convenient time to discuss your flooring needs.

  • What types of flooring do you offer?

    We offer a range of flooring solutions to fit any room or purpose, including Luxury Vinyl Plank, Luxury Vinyl Tile, Hardwood Flooring, both Residential and Commercial Carpet options, as well as Ceramic Tile.

  • Can I get a sample of flooring before making a decision?

    Absolutely! We understand the importance of seeing and feeling flooring samples in your space. During your appointment, we can provide you with samples to help you make the perfect choice for your home or business.

  • Do you provide installation services?

    Yes, we offer professional installation for all the flooring types we sell. Our experienced team ensures that your new floor will look great and last for years to come.


  • How can I prepare my home for the flooring installation

    We recommend clearing the area of furniture and other items to provide a clear workspace for our installers. We'll give you detailed instructions on how to prepare when you schedule your installation.


  • Do you offer custom flooring options?

    We're happy to discuss custom solutions to make your flooring dreams a reality. Reach out to us with your ideas, and we'll work together to create a custom flooring plan that suits your taste and requirements.

  • How do you handle old flooring removal?

    We can remove and dispose of your old flooring before installing your new choice. There is an additional charge for this service, which we'll discuss during your appointment.

  • What is the estimated time frame for a typical flooring installation?

    The time frame varies depending on the size of the project and the type of flooring being installed. We'll provide an estimated timeline during your consultation.


  • Do you offer warranties on your flooring products and installation services?

    Yes, we stand behind the quality of our products and installation. Warranties vary by product, so we’ll provide specific warranty information during your selection process.


  • How can I maintain my new flooring to ensure it stays looking its best?

    We offer detailed care instructions tailored to the type of flooring you purchase. General tips include regular cleaning, avoiding excessive moisture, using protective pads under furniture, and addressing spills quickly.

  • How can I schedule an appointment or contact customer service?

    You can schedule an appointment or reach our customer service team by calling us or sending an email through our website's contact form. We’re here to help you with any questions or scheduling requests.

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